Privacy Policy

This Privacy Policy governs the way GekoBox collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the site and all products and services offered by GekoBox.

The purpose of this Privacy Policy is to inform you of:

  • the kinds of Personal Information which we may collect about you and how it may be used;
  • our use of information regarding IP Addresses and our use of cookies;
  • how your Personal Information may be disclosed to third parties;
  • your ability to access, correct, update and delete your Personal Information; and
  • the security measures we have in place to prevent the loss, misuse, or alteration of Personal Information under our control.



Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

What Are Cookies?

As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. The use of cookies on this site should not be prevented as this may downgrade or 'break' certain elements of the site's functionality.

For more general information on cookies see here.

The Cookies We Set

Once you create an account with us, we will use cookies for administration purposes such as managing the signup process, as well as for preventing the abuse & misuse of our services. The cookies will usually be deleted when you log out, however, in some cases they may remain afterwards to, for example, to remember your site preferences for the next time you log in. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically deleted when you log out to ensure that you can only access restricted features and areas when logged in. When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence. To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.


Third-Party Cookies

In some special cases we also use cookies provided by trusted third parties. These cookies may be used for purpose of analytics or tracking things such as how long you spend on the site and the pages that you visit, so we can continue to produce engaging content. As we provide a service platform, it's important for us to understand statistics about how our users use the site and the services, and this is the kind of data that these cookies will track. We may also use that information to target advertisements to you on our and other websites.



We collect and process two types of information about users of our services:

"Personal Information"

We may collect your Personal Information if you use this website, open an Account via or perform any transactions on We may also collect Personal Information about you from recordings of telephone conversations between us and you (or your representatives) and from publicly available registers.

Some of the Personal Information we collect is required by us to meet our legal and regulatory obligations (e.g. information required to verify your identity). Otherwise, the Personal Information we collect is required for us to provide our services efficiently and effectively.

The types of Personal Information which we collect may include: your name; your photographic identification; your address; your phone number; your e-mail address; bitcoin and/or other cryptocurrency addresses; your banking details including account numbers; your date of birth; information about your transactions; and other information you voluntarily provided to us.

We may use your Personal Information for the following purposes:

  • to allow you to open and operate an Account on;
  • to enable you to complete transactions on;
  • to correspond with you in relation to your Account and your Transactions;
  • to analyze use of our services we provide;
  • as required for legal and regulatory purposes, including for dispute resolution purposes;
  • to provide you with information about products, services and promotions that may be of interest to you, from ourselves and third parties;

 “Non-Personal Information”

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.



We may disclose your information to:

  • Companies who are involved in performing services and functions for or on behalf of us in connection with our services, such as data storage or hosting
  • Companies in our company group
  • Partners or agents involved in delivering the products and services you have ordered or used
  • Professional advisors, such as auditors, lawyers, accountants and other professional advisors
  • Other users of the services if and to the extent disclosure of your information is necessary for the purpose of fund recovery, dispute resolution between the trading parties or the prevention, detection or investigation of fraudulent or criminal activity or other misuse of the services
  • Fraud prevention agencies and debt recovery organizations engaged in connection to your use of the services
  • Law enforcement agencies, courts, regulatory organizations or other public authorities, if we are so required or authorized to by law

In any case, your Personal Data will be disclosed only for the purposes specified above in this Privacy Policy and only in the extent the disclosures are necessary in relation to these purposes.

We may also transfer your information to other third parties if we need to counter or prevent any malicious or fraudulent actions, or to invoke any available legal remedies or to limit potential damage incurred to us, or if we sell, merge, de-merge or otherwise restructure our business operations and a new party becomes the controller of the information.



You have a right to review and edit your information which is stored by us or delete your account within authentication system.

If you wish to do so, please email us at

At the same time, please note that:

  • If you wish to review your information which is stored by us, we may ask you certain questions before providing you with this information;
  • If you wish to delete your account, please note that we may keep certain information about you when we required to do so by law. We may also send you emails or keep archived copies of information about you for a certain period in order to facilitate possible investigation processes if necessary.



This web site has a message board and chat room available to its users. Please bear in mind that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.



There may be links from our Site to other sites and resources provided by third parties. This Privacy Policy applies only to our Site, and any correspondence had with us via Accessing those third-party sites or sources requires you to leave our Site. We do not control those third party sites or any of the content contained therein and you agree that we are in no way responsible or liable for any of those third party sites, including, without limitation, their content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those sites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each site that you visit.



We will always do our best to protect your information and treat it with due diligence. In order to protect your information, we adopted reasonable security procedures. These security procedures include reasonable physical, technical and administrative security measures.



If you have any questions, comments, complaint or concerns regarding our Privacy Policy or unauthorized usage of your Personal Information as it relates to the Platform, please contact us at